Adwize ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data quality monitoring platform.
1. Information We Collect
We collect information you provide directly and information we obtain automatically:
Account and profile information: Name, email address, company name, and password when you register or update your account.
Usage and product data: How you use our platform, including workspaces, integrations, rules, alerts, and dashboard interactions.
Data you connect: When you connect data sources (e.g., GTM, GA4, Segment), we receive metadata and event data necessary to perform monitoring and validation. We process this data according to your configuration and our data processing agreements.
Technical and log data: IP address, browser type, device information, and access logs when you use our website or application.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and improve our services
- Authenticate users and manage accounts
- Process and monitor your connected data sources
- Send alerts, notifications, and support communications
- Analyze usage to improve our product and user experience
- Comply with legal obligations and enforce our terms
- Communicate about product updates, security, and marketing (where you have consented or where permitted by law)
3. Data Sharing
We do not sell your personal information. We may share information with:
Service providers: Third parties that help us operate our business (e.g., hosting, analytics, email delivery) under contractual obligations to protect your data.
Legal requirements: When required by law, court order, or to protect our rights, safety, or property.
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice and continued protection of your data.
With your consent: Where you have given explicit consent for specific sharing.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we may retain data for a limited period for legal, security, or operational purposes. Aggregated or anonymized data may be retained longer. Specific retention periods for connected data are described in our data processing documentation.
5. Your Rights (GDPR-Aware)
If you are in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data, subject to legal exceptions
- Restriction: Request that we limit how we use your data
- Portability: Request a copy of your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Where processing is based on consent, withdraw it at any time
- Lodge a complaint: File a complaint with your local data protection authority
To exercise these rights, contact us at qt@datastarter.ca. We will respond within the timeframe required by applicable law.
6. Cookies
We use cookies and similar technologies to operate our website and services. For details, see our Cookie Policy.
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.
9. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. The "Effective Date" at the top indicates when the policy was last updated. Your continued use after changes constitutes acceptance of the revised policy.
10. Contact
For privacy-related questions or to exercise your rights, contact us at qt@datastarter.ca.